Since the use of information and communication technologies has now become indispensable for the development of human activity, governments have assumed the responsibility of ensuring access to them, as is the case in Mexico, generating a series of public policies aimed at that end. However, these politics have not generated the expected results since there are yet large differences to internet connectivity. This research presents an analysis of the availability and use of information and communication technologies. Diverse studies indicate that there is a verifiable inequality in terms of access to technologies, this difference is remarkable between municipalities and between regions. The analysis has allowed to know the main activities that the population makes through the ICT with the objective of determining the actions in matters of digital policies that must be considered by the local government. From the analysis performed it can be concluded that the majority of the population that Internet accesses does it through a desktop, laptop computer or a mobile phone. The most actions performed by the population through the internet are actions of entertainment and downloading software, as well as the search for general information, but participating in government affairs is not a priority issue. The population interested in public affairs is the one with the highest educational level, then that the institution requires the development of mechanisms to strengthen citizen participation in the taking of public affairs. It is also required to increase the communications infrastructure then that a greater percentage of the population can access the Internet. The programs on the use of technologies that must be developed by the government must be adapted. The study shows that the completion of procedures is not a priority issue, then that the implementation of electronic services may not have much impact on the Entity. It is necessary at first then to promote the development of the population's capacities to use of communication technologies. As a result, in this moment not have conditions to guarantee the success of an e-government policy such as the implementation of electronic payments and the use of mobile applications. It is necessary to overcome connectivity deficiencies and develop digital literacy actions to ensure the productive use of technologies.
ICT, digital policy, user profile, connectivity
International Journal of Trend in Scientific Research and Development - IJTSRD having
online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International
Journal which provides rapid publication of your research articles and aims to promote
the theory and practice along with knowledge sharing between researchers, developers,
engineers, students, and practitioners working in and around the world in many areas
like Sciences, Technology, Innovation, Engineering, Agriculture, Management and
many more and it is recommended by all Universities, review articles and short communications
in all subjects. IJTSRD running an International Journal who are proving quality
publication of peer reviewed and refereed international journals from diverse fields
that emphasizes new research, development and their applications. IJTSRD provides
an online access to exchange your research work, technical notes & surveying results
among professionals throughout the world in e-journals. IJTSRD is a fastest growing
and dynamic professional organization. The aim of this organization is to provide
access not only to world class research resources, but through its professionals
aim to bring in a significant transformation in the real of open access journals
and online publishing.