Technology has changed the organizations are done and in the course of the last couple of years. Sector-wise, innovation is riding the pony of fortune and managing organizations to productive development, effortlessly. There is a developing need to utilize Artificial Intelligence (AI) and the Indian banking Sector is steadily moving itself towards utilizing AI. On the off chance that one discussions about the banking segment, the reception has been continuous, when contrasted with different areas. This can be expected to the reality that banking is as yet a labor driven part, with tasks that require human inclusion .Yet the Indian Banking part comprehends the need to chop down expense and the consumption on excess errands. The Indian financial area is investigating the ways by which it can saddle the intensity of AI to improve the procedures and upgrade the Customer Service in the long run. The paper looks to investigate the regions where the AI is being utilized in the Banking Sector what's more, its suggestion in the top banks in India.
Artificial Intelligence, Customer Service, Banking Activities, AI Applications
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