Trends in computer science show that various aspects of Artificial Intelligence are emerging, and other trends show that these advances are being applied to create intelligent in formation systems. In recent days artificial intelligence is changing the ways in which computers are usable as problem solving tools. The talent of humans is thus smartly creating and operating tools are indeed a feature of human based brainpower. This technology is now adapted by various E-Commerce websites in order to identify the customer preference, pervious purchases, frequent checks etc. Google and Microsoft are also investing in artificial intelligence through various forms in order to enhance better customer service. The main aim of the study is to analysis and explores the various applications and impact of artificial intelligence in E- Commerce industry. This study analyses and concludes that by replacement of human expert with artificial intelligence systems in E-Commerce industry can significantly speedup and cheapens the production or service process.
Artificial Intelligence, E-Commerce industry, Applications and Impact
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