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Barriers to the Use of Information and Communication Technologies (ICTS) in the Provision of Community- Based Mental Health Services: Case of the Northwest and Southwest Regions of Cameroon

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Barriers to the Use of Information and Communication Technologies (ICTS) in the Provision of Community- Based Mental Health Services: Case of the Northwest and Southwest Regions of Cameroon


Azinwi Terence Niba



Azinwi Terence Niba "Barriers to the Use of Information and Communication Technologies (ICTS) in the Provision of Community- Based Mental Health Services: Case of the Northwest and Southwest Regions of Cameroon" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-5, August 2022, pp.1577-1589, URL: https://www.ijtsrd.com/papers/ijtsrd50671.pdf

Vulnerable populations affected by mental disorders living in communities of the Northwest and Southwest Regions of Cameroon suffer from near absent or inadequate mental health services. Understanding the barriers in the use of information and communication technologies (ICTs) is crucial for mental health professionals living and working in these communities as it offers them opportunities to explore options as they continue to provide much-needed community-based mental health services to clients in these communities. Thus, the purpose of this study was to investigate the barriers to the use of ICTs in the provision of community-based mental health services in the Northwest and Southwest Regions of Camroon. More specifically, the study sought to ascertain the extent to which barriers in the use of the telephone, computers and the internet affected the provision of community-based mental health services. The study employed a case study research design using qualitative techniques. Interviews and observations were used to obtain data from a sample of 25 mental health practitioners working at office and field locations in the Northwest and Southwest Regions of the country. Data was analyzed using content analysis with the support of ATLAS.ti software version 8.0. Based on the findings, recommendations were made to mental health professionals and community service providers who were advised to increase their ICT competency and proficiency in order to emerge as better professionals in today’s globalized, industrialized and highly competitive job market in order to continue to provide comprehensive and sustainable community-based mental health services to vulnerable populations affected by mental disorders in the Northwest and Southwest communities of Cameroon and beyond. Suggestions for further studies were also made.

Barriers, Opportunities, The Use of ICTs, The Telephone, Computers, The Internet, and Community-Based Mental Health Services


IJTSRD50671
Volume-6 | Issue-5, August 2022
1577-1589
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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