A research survey was conducted with a population of 50 samples in all the nine navagraha temples which aimed to identify the overall satisfaction level of the tourist that includes devotees’ perception, preferences, satisfaction with various services and facilities and the level of satisfaction of various services offered to the pilgrimage tourist in navagraha temples of Tamil Nadu. For the present study a ranking questionnaire was premeditated to quantify the preferences of facilities available to the pilgrimage tourists. The questionnaire was dispersed to 450 tourists (50 in each of the navagraha temples) and all the 450 tourists have replied with complete data and nobody have submitted with incomplete data or not submitted. Based on the study, the inferences and interpretations are given to enable the readers to understand the real aims and objectives of the study. The present study also recommended the measures to be taken for measuring the devotees’ perception and the level of satisfaction of a range of services provided.
Tourism, Pilgrimage, Navagraha, Temples
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