The current highly competitive business climate has given importance to the methods and factors affecting the operational performance in the UK’s automotive economy and companies. The advent of globalisation has given birth to issues related to the business community and high request by consumers for production of quality materials across the globe. Emphasising superior quality allows the firms to deal with the changing customers’ wants and preferences in a proper manner that consequently brings forth improved competitive dominance in the market. Different approaches have been exponentially vetted to explain the impact it would have in operational performance of automotive companies when applied. This study proposes a few approaches including Just In Time, Total Quality Management, and Green Manufacturing in increasing the quality of service of these companies in order to match the demands of the market and competition. The approaches were carefully selected and proposed with adequate analysis of the characteristics that makes it suitable for automotive companies to adopt. The study adopted a survey research design. A sample size of 50 respondent was used consisting of Employees, line managers and senior executives of automotive companies across the UK. A structured and validated questionnaire was used for data collection. The Cronbach's alpha reliability coefficients of constructs ranged from 0.81 to 0.96. A response rate of 94.9% was recorded. Data were analysed using descriptive and inferential (multiple linear regression) statistics at a 5% significance level.
Just In Time ; Total Quality Management; Green Manufacturing
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