Job satisfaction among workers is important to customer satisfaction and corporate efficiency in a competitive environment. Workers regard working conditions as key components for their success; require frequent assessments to recognize and enhance factors that are vital to increasing job satisfaction. The goal of the analysis was to investigate the effects of the institutional working conditions on the morale of employees in the airline industry in Ethiopia. The study followed a descriptive-explanatory research methodology, examining a heterogeneous population of 95 from 200 workers of the Ethiopian airline. A self-governing questionnaire was used to collect data; analyzed by means of descriptive and inferential statistics. The research accomplished an 82.11 percent response rate. The findings from the study indicate high correlation coefficients of (0.882) between working conditions and employee job satisfaction. Likewise, there was evidence of a strong and positive correlation between employee job satisfaction and remuneration of (0.831). In addition, proof of a positively correlated elasticity between employee promotion and employee job satisfaction at (0.512). Generally, the total job satisfaction rate in the airline industry was (3.752) out of a total of 5. The three objective factors contributed to 83 percent of differences in the happiness of workers and were, therefore, the key to the satisfaction of employees. In order to improve the job satisfaction of workers, airline management should endeavor to provide training and development programs for staff members to enhance their work skills, and periodically update working conditions and other terms of service; in general, to encourage the process in accordance with industry trends in order to make it more profitable.
Job Satisfaction, Working conditions, Remuneration, Promotion and Employee morale/behavior
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