The objective of this paper is to review the client perception on Total Quality Management (TQM) and structure performance. Total Quality Management (TQM) plays a vital role within the Hatsun Agro product trade in rising the productivity and quality of milk product. This paper seeks to conduct a study to judge the variables of Total Quality Management within the Hatsun Agro product sector. an intensive literature survey indicates that there are a unit some vital TQM variables like Quality Culture, worker Focus, and Operations Focus as well as Continuous Improvement, client Focus and Competitive Management ways. The study has provided Associate in nursing integrated framework on the variables that are vital to think about for rising quality management within the Hatsun Agro product ltd.
Total Quality Management, Total Quality Management practices, Organizational Performance
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