The objective of the study is to identify factors affecting job engagement of travel agencies’ staff in Binh Thuan Province, Vietnam. Research data were collected from 176 employees working at travel agencies by a convenient sampling method. Exploratory factor analysis and linear regression analysis uere used to achieve research goals. The results have proved that factors positively affecting the employees’ job engagement are direct management, nature of work, recognition, training and development, coworker relationship, and compensation and benefits. In which, the direct supervision has the most substantial influence on the job engagement of employees working at travel agencies in Binh Thuan Province.
engagement, job, employee, travel agency
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