Measuring Customer Satisfaction: Pantaloons Bhubaneswar Patia

Nilima Das

Title:
Measuring Customer Satisfaction: Pantaloons Bhubaneswar Patia

Authors:
Nilima Das

Cite This Article :

Nilima Das "Measuring Customer Satisfaction: Pantaloons Bhubaneswar Patia" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-4, June 2020, pp.1447-1449, URL: https://www.ijtsrd.com/papers/ijtsrd31628.pdf

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Abstract :
People often used to love shopping. When shopping is confined within a neat and clean limited geographical area with air conditioned environment, then obviously shopping will have its own charm. That’s the reason behind emerging existence of organised retaling. As per real estate consulting firm ANAROCK the share of organized retail space is set to grow upto 19% by 2020.Bhubaneswar is capital of Odisha. Bhubaneswar tier -1 city which is going to hit the market around 39 million sq ft (msf) of organised retail space between 2019-2022 which roughly 71%. The aim of present study is to find out the gap between expectations and perceptions of customers regarding different services are provided by pantloons, patia, bhuabneswar, Odisha.simple random sampling techniques used to collect the data from customers. This study has found inspite of few shortcoming people used to visit pantaloons store and enjoy their shopping.

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Publication Details:

Unique Identification Number : IJTSRD31628

Published In : Volume-4 | Issue-4, June 2020

Page Number(s) : 1447-1449

Publisher Name : IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470

Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

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