Application of One Server Queuing Models to Customers Management in the Cafeteria: A Case Study of Afe Babalola University, Ado-Ekiti (Abuad)

V. G. Jemilohun M. Sc; A. O. Ilesanmi M. Tech; S. O. Adejuwon M. Tech

Title:
Application of One Server Queuing Models to Customers Management in the Cafeteria: A Case Study of Afe Babalola University, Ado-Ekiti (Abuad)

Authors:
S. O. Adejuwon M. Tech | V. G. Jemilohun M. Sc | A. O. Ilesanmi M. Tech
DOI:
https://doi.org/10.31142/ijtsrd18866

Cite This Article :

S. O. Adejuwon M. Tech | V. G. Jemilohun M. Sc | A. O. Ilesanmi M. Tech "Application of One Server Queuing Models to Customers Management in the Cafeteria: A Case Study of Afe Babalola University, Ado-Ekiti (Abuad)" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-6, October 2018, pp.1624-1627, URL: https://www.ijtsrd.com/papers/ijtsrd18866.pdf

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Abstract :
This paper seeks to clarify the impact of time wasting on the weak performance, efficiency and effectiveness of their operations at Abuad cafeteria by applying queuing theory in a real life situation. We obtained the data from the major cafeteria in Abuad. We then derive the arrival rate, service rate, utilization rate, waiting time in queue. Based on the data Little’s Theorem and M/M/1 queuing model was also considered. The arrival rate at at Abuad cafeteria during its busiest period of the day is 2.92 customers per minute (cpm) while the service rate is 2.95 cpm. The average number of customers in the cafeteria is 219 and the utilization period is 0.995. We conclude the paper by given the concluding remark and acknowledge.

Keywords :
Abuad, cafeteria, waiting lines, Little’s theorem, Utilization factor, customers

Publication Details:

Unique Identification Number : IJTSRD18866

Published In : Volume-2 | Issue-6, October 2018

Page Number(s) : 1624-1627

Publisher Name : IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470

Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

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