The incessant cases of killing, shooting, kidnapping, destruction of government properties and private business among other social crisis in Nigeria. This study ascertained the effect of insecurity on the performance of selected Hotels in Awka, Anambra State. The study was anchored on Democratic Peace Theory by Doyle. Survey research design and simple random sampling technique was used to select 12 hotels from a total of 125 hotels in Awka, Anambra State. The population of the study is 529 and Taro Yamane was used to determine the sample size of 228. Hypotheses were tested using Pearson Product Moment Correlation Coefficient and simple regression analysis. Findings revealed that there is significant effect of insecurity on the performance of selected Hotels in Awka, Anambra State by indicating negative relationship between weak security system and customer satisfaction; negative effect of political power tussle on business survival of selected hotels in Awka, Anambra State. It was concluded that insecurity affects stable operations of business as it could result in threat to lives of both workers and customers. Insecurity affect customers’ patronage as well as work environment. Based on the findings, it was recommended that Government should focus on strengthening the security system of the state through adequate training and provision of needed gadgets and there should be stringent policies (such as disqualification or demotion) guiding unhealthy political behavior in the state.
Insecurity, weak security system, political power tussle, customer satisfaction and sustainability
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