Page 379 - Emerging Trends and Innovations in Web-Based Applications and Technologies

International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470

• Rent payment portals for landlords and tenants.
• Real-time updates on financial status and approvals.
Ø Evaluation Metrics:
• Time saved in processing loans and payments.
• User feedback on financial tool usability.
6. Usability and User Experience (UX)
• Objective: Design a user-friendly platform that caters to diverse demographics.
Ø Key Features:
• Intuitive navigation and responsive design.

• Accessibility options for differently-abled users.
• Multilingual support for global reach.
V. PERFORMANCE EVALUATION
The performance evaluation of RealEstateConnect focuses on assessing the platform's efficiency, usability, security, and
effectiveness in meeting the needs of property stakeholders. The evaluation is conducted using quantitative metrics, user
feedback, and real-world testing to ensure the system delivers on its proposed objectives.
1. Evaluation Metrics
1.1. Usability Metrics
Ø Task Completion Rate:
• Percentage of users successfully completing key tasks (e.g., searching for properties, uploading listings, signing
agreements).
Ø Average Task Time:
• Time taken by users to complete common operations like property search or document upload.
Ø Error Rate:
• Frequency of user errors or failed actions during platform interactions.

Ø User Satisfaction:
• Collected via surveys and measured through Net Promoter Score (NPS).
1.2. Functional Performance Metrics
Ø Search Accuracy:
• Precision and relevance of property search results based on user queries.
Ø Transaction Completion Rate:
• Percentage of initiated transactions that are successfully completed.
Ø Recommendation Effectiveness:
• Proportion of users engaging with AI-driven property recommendations.
1.3. Efficiency Metrics
Ø System Response Time:
• Average time taken for the platform to respond to user actions, such as loading search results or accessing documents.
Ø Scalability:
• The platform's ability to handle concurrent users and listings during peak loads.
Ø Downtime:
• Percentage of time the platform remains operational without service interruptions.

1.4. Security Metrics
Ø Data Breaches:
• Number of security incidents or data leaks reported.
Ø Authentication Success Rate:
• Percentage of successful logins using multi-factor authentication (MFA).
Ø Blockchain Integrity:
• Verification of tamper-proof transaction records and property ownership histories.
1.5. Financial Metrics
Ø Processing Time:
• Average time to complete financial processes like mortgage pre-approval or rent payments.

Ø Adoption of Financial Tools:
• Number of users leveraging integrated financial services (e.g., calculators, payment portals).

IJTSRD | Special Issue on Emerging Trends and Innovations in Web-Based Applications and Technologies Page 369