Page 399 - Emerging Trends and Innovations in Web-Based Applications and Technologies

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6. Scope of the Paper: The study explores Life Line's suicidal ideation.
potential impact on mental health service delivery and
its role in overcoming systemic barriers. Crisis Text Line has gained prominence for its real-time, text-
based crisis support, connecting individuals in distress with
II. RELATED WORK trained crisis counselors. This platform has been particularly
The growing recognition of mental health as a critical public effective in reaching younger populations and those who
health issue has led to the development of several digital prefer text communication over phone calls. However, the
platforms focused on enhancing mental well-being and text-only format can be limiting for users who require more
suicide prevention. Platforms such as 7 Cups, Talkspace, personalized or in-depth support, underscoring the potential
BetterHelp, and Crisis Text Line have made significant benefits of integrating additional modes of communication,
contributions by addressing the accessibility and stigma such as voice and video calls.
challenges associated with traditional mental health services. While research also highlights the potential of AI-driven
These platforms provide tools such as peer support,
professional counseling, and crisis intervention, which have tools like Woebot and predictive algorithms for suicide
prevention, these technologies often face ethical and
transformed the way mental health care is delivered. practical challenges, including concerns about user privacy
However, each platform has unique limitations, highlighting and their ability to respond effectively to high-risk situations.
the need for more comprehensive and integrated solutions.
As such, the gaps in these existing platforms emphasize the
7 Cups, for instance, connects users with trained volunteers need for a comprehensive solution that integrates evidence-
and licensed therapists, offering text-based emotional based interventions, real-time crisis response, and long-term
support. While this model fosters accessibility and support mechanisms.
anonymity, its reliance on peer support often limits its ability
to provide care for individuals in acute mental health crises. The development of Life Line seeks to address these
limitations by combining the most effective features of
Similarly, Talkspace and BetterHelp have revolutionized existing platforms while focusing on accessibility, inclusivity,
online therapy by offering virtual access to licensed
professionals via text, video, or audio consultations. and ethical practices. By incorporating real-time crisis
support, peer engagement, and professional counseling, Life
Although these platforms have successfully reduced Line aims to create a holistic digital platform that bridges the
geographic and financial barriers to therapy, they primarily gap between traditional mental health care and the needs of
focus on ongoing counseling and lack sufficient mechanisms
to address real-time crisis situations, such as those involving individuals at risk.

Fig 1 :- Stakeholders and Goals for Improved Mental Health Care
III. PROPOSED WORK
The proposed system, LifeLine: A Digital System for Promoting Happiness and Preventing Suicide, is a holistic digital platform
designed to enhance mental well-being and reduce the risk of suicide. Unlike existing platforms, LifeLine focuses on providing a
comprehensive solution that integrates multiple support mechanisms to address the diverse needs of its users. The system
aims to combine self-help tools, peer support, professional counseling, and crisis intervention within a single, accessible
platform. Its goal is to create a safe, inclusive, and effective digital environment for mental health care while addressing critical
gaps in existing solutions.

The primary features of the proposed system include:
Ø Self-Help Resources: LifeLine will provide users with evidence-based self-help tools, such as guided journaling,
mindfulness exercises, stress management techniques, and interactive modules for building resilience. These tools are
designed to promote mental well-being proactively, equipping users with the skills to manage stress, anxiety, and negative

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