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International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
keep track of expenses, timeliners, and materials. For projects with set timelines, budget tracking, and regular
professionals, these platforms often include client progress updates, ensuring transparency and efficiency.
management tools, appointment scheduling, and secure Maintenance reminders and aftercare services are provided,
payment processing.
including routine checks and documentation of completed
Moreover, advanced solutions integrate eco-friendly tips, tasks, warranties, and expenses. One Stop Service Portal
energy-efficient product suggestions, and regular uses technology like mobile apps, secure payment gateways,
maintenance remainders to ensure the longevity of the and AI-driven recommendations to enhance the user
property. Such platforms combine functionality and user- experience. This integrated approach ensures that home
friendly design amd professional contracters. improvement tasks are handled efficiently and effectively,
from planning to execution and maintenance
Example of a One-Stop Service Portal
for various workers like pandits, aya’s, maids, electricians, Its Basic method only services to give the any peoples. To
painters, and more could be a home services marketplace exciting to giving the any services to people method to
platform. An example of such a platform is UrbanClap (now permissions .
known as Urban Company) or similar local service apps like st
Housejoy or Handy. Need of One stop service portal in 21 century Society
If we look at the present scenario, due to the decrease in the
Here’s how it works: availability in the surroundings. There is a hike in the price of
Example: UrbanClap (Urban Company) services as well as availability especially in smart cities.
This is a one-stop portal where customers can access various People are searches of professionals peoples can work in
services through a single platform: best rating. Most of the peoples are check are to be main is
1. Pandit Services: Users can book a pandit for religious price and rating first.
ceremonies or rituals at home.
The online functions are exactly to search to easily in easy to
2. Maid Services: People can find and hire a maid for daily way are find or search our service partners or service
cleaning, cooking, or caregiving services. availability.
3. Electricians: The platform allows users to request VI. Future Outlook
electricians for electrical repairs, installations, or 1. Integration of Advanced Technologies
troubleshooting. AI and Automation: A one-stop service portal is likely
to see enhanced AI capabilities that provide more
4. Painters: Customers can book professional painters for personalized experiences, quicker resolutions, and
home or office painting services.
greater automation of tasks. Chatbots and virtual
5. Other Services: The portal also offers plumbers, assistants could handle more complex inquiries and
carpenters, pest control services, appliance repair, support requests.
beauty services, and more. Machine Learning: Over time, the portal can use
machine learning to predict user behavior, optimize
Features of the Platform: workflows, and improve the relevance of the services
User-Friendly Interface: Customers can easily browse, offered.
book, and pay for the services they need.
IoT Integration: For sectors like healthcare, logistics, or
Wide Range of Workers: The platform brings together smart cities, the portal could become a hub for
various professionals such as pandits, maids, integrating IoT devices, offering real-time insights and
electricians, etc., in one place, eliminating the need to updates.
contact different people for different services.
2. Seamless User Experience
Ratings & Reviews: Customers can read ratings and Personalization: With data analysis and AI, portals will
reviews from others to select the best service provider. become more personalized, understanding user
preferences and providing tailored recommendations or
Convenient Booking: Users can schedule services at services. This will enhance user satisfaction and
their convenience, whether it’s an urgent requirement or engagement.
a planned task.
Omnichannel Support: Future portals may allow users
Secure Payment: Payments are often made directly to interact across multiple channels (web, mobile, voice
through the app, offering secure and cashless assistants, etc.) without losing continuity of service or
transactions. information.
Simplified Navigation: As users demand increasingly
V. Methodology
intuitive experiences, portals will likely evolve to
The methodology of “One Stop service Portal” involves a
provide an even more seamless and user-friendly
streamlined process to address home repair, renovation, and
interface.
maintenance needs. It starts with identifying the user's
specific requirements through a needs assessment. Users are 3. Cloud-Based Infrastructure
connected with verified contractors and professionals from a Scalability and Flexibility: Cloud computing will
database that ensures quality and reliability through ratings continue to play a key role, offering greater scalability,
and reviews. flexibility, and reliability for a one-stop portal. Services
and features could be more dynamically adjusted to
Advanced tools like 3D modeling and augmented reality help
meet growing user demand.
users visualize and plan their projects digitally, offering a
Security and Privacy: As more sensitive data is
clear idea of potential outcomes. The platform manages
managed through these platforms, a stronger focus on
IJTSRD | Special Issue on Emerging Trends and Innovations in Web-Based Applications and Technologies Page 655