Page 667 - Emerging Trends and Innovations in Web-Based Applications and Technologies

International Journal of Trend in Scientific Research and Development (IJTSRD)
Special Issue on Emerging Trends and Innovations in Web-Based Applications and Technologies
Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470

Improving Household Service Delivery with One Stop Service

Portal: A Technological Approach to Trust and Accessibility

Mahek Thakur , Neha Rasekar , Usha Kosalkar ,
3
2
1
Shubhara Chmalatpure
4
1,2, Department of Science and Technology,
4 Department of Computer Science,
1,2,4 G H Raisoni College of Engineering and Management, Nagpur, Maharashtra, India
3 Department of Artificial Intelligence, G H Raisoni College of Engineering, Nagpur, Maharashtra, India

ABSTRACT efficiency and transparency. The platform's emphasis on
The effective delivery of household services is crucial to trust is reflected in its rigorous vetting process, which
modern living, yet it often faces challenges such as lack of ensures that only certified and reliable providers are
transparency, inconsistent service quality, and limited available for users to choose from. Additionally, One stop
accessibility to reliable service providers. One stop service service portal enhances accessibility by allowing consumers
portal presents a comprehensive technological solution to easily book services, track progress in real-time, and
designed to bridge these gaps by leveraging innovative provide feedback on completed jobs, ensuring that both
tools for seamless service management, trust-building service quality and customer satisfaction are continuously
mechanisms, and enhanced customer experience. This improved. In a broader context, the integration of these
platform integrates advanced features such as real-time technological tools represents a paradigm shift in how
booking, secure payment systems, customer reviews, and household services are managed, aligning the interests of
AI-driven service recommendations to ensure personalized consumers and service providers in a manner that is both
and efficient service delivery. By prioritizing trust and mutually beneficial and highly efficient. By exploring the key
accessibility, One stop service portal connects users with elements of One stop service portal’s platform—such as its
verified professionals, fostering confidence in service use of artificial intelligence, secure payment systems, and
reliability while promoting accountability among service customer review mechanisms—this paper delves into the
providers. Furthermore, its user-centric interface simplifies transformative impact that technology can have on
scheduling, communication, and feedback processes, household service delivery, ultimately contributing to a more
making household service management intuitive and reliable, accessible, and customer-centric service ecosystem.
stress-free. The paper explores One stop service portal’s II. CHALLENGES IN HOUSEHOLD SEVICES DELIVERY
role in transforming traditional service models by
employing cutting-edge technology to create a trustworthy 1. Skilled Workforce Availability
Ø Limited Training: Lack of adequate training for
and accessible ecosystem that benefits both consumers and household service providers, leading to substandard
service providers, ultimately contributing to improved
household service delivery in today's fast-paced world. service quality.

Ø Retention Issues: High turnover rates due to poor
KEYWORDS: c, c++, java, python, html, css and javasrcpit working conditions or low pay.
2. Communication Barriers
I. INTRODUCTION Ø Cultural Differences: Misunderstandings between
In today’s fast-paced and interconnected world, the need for service providers and clients from different cultural or
efficient and reliable household service delivery has never linguistic backgrounds.
been more pronounced. With a growing number of people
seeking professional assistance for a variety of tasks— Ø Unclear Expectations: Lack of clearly defined roles and
ranging from home repairs and maintenance to cleaning and responsibilities.
landscaping—the traditional means of securing these 3. Safety and Security Concerns
services often fall short. Homeowners are frequently left Ø Background Checks: Absence of proper vetting
with the uncertainty of hiring unverified or unreliable processes, leading to trust issues.
workers, which can lead to poor service quality, delays, and
security risks. These challenges are particularly evident in Ø Health Risks: Exposure to health hazards during tasks
areas where access to skilled service providers is limited, like cleaning or childcare.
creating a gap in the market that demands a technological 4. Affordability and Accessibility
solution. One stop service portal, a cutting-edge platform, Ø High Costs: Professional services may be too expensive
seeks to address these issues by harnessing the power of for many households.
technology to create a seamless and trustworthy
environment for household service delivery. Through its Ø Inconsistent Availability: Uneven distribution of
intuitive interface and innovative features, One stop service services, with urban areas often better served than rural
portal empowers users to quickly connect with qualified ones.
professionals while ensuring that services are rendered with

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