Page 112 - Emerging Trends and Innovations in Web-Based Applications and Technologies

International Journal of Trend in Scientific Research and Development (IJTSRD) @ www.ijtsrd.com eISSN: 2456-6470
4. Driver and Passenger Safety Verification
 Driver Verification: All drivers will undergo rigorous background checks, including criminal record verification, driving
history, and personal identification verification to ensure their safety and reliability.
 Passenger Verification: To prevent misuse of the platform, passengers may be required to verify their identity through
photo verification and other secure methods.
5. Technology Stack Selection
 App Development: The passenger and driver apps will be developed for both Android and iOS platforms. These apps will
integrate GPS, push notifications, and emergency features.
 Backend Development: The backend system will handle user data, ride requests, notifications, and real-time journey
tracking. It will also support the creation of reports for parental monitoring.

This Proposed Research Model indicates:
That establishing a women-led cab service equipped with robust safety features alongside parental notification systems
addresses significant gaps within current ride-sharing markets concerning women's specific needs around security during
travel experiences. By prioritizing these elements within business operations strategy—as reflected throughout our findings—
we can effectively advance toward creating safer urban mobility solutions tailored uniquely towards empowering women both
as passengers and drivers alike.
V. PERFORMANCE EVALUATION
1. Customer Satisfaction (User Experience)
 Average Ride Rating: Evaluate user feedback on overall satisfaction (1-5 scale).
 Booking Time: Time taken from app launch to ride confirmation.
 Ride Completion Rate: Percentage of successful rides compared to canceled or failed ones.
 App Usability: Survey or data from users about how easy it is to navigate the app.
2. Safety & Security
 Incident Reporting Rate: Number of incidents (e.g., harassment, vehicle breakdowns) reported vs. total rides.
 Emergency Response Efficiency: Time taken for emergency contacts to be notified during an emergency.
 Tracking Accuracy: Precision of real-time location tracking and updates during the ride.
 Guardian Satisfaction: Feedback from parents/guardians about the timeliness and usefulness of notifications.
3. Driver Performance
 Driver Rating: Average rating given by passengers for drivers.
 Driver Availability: Percentage of time drivers are active and available to take rides.
 Ride Acceptance Time: Average time for drivers to accept a ride request.
 Trip Completion Rate: Percentage of trips completed without cancellations or issues.
4. System Performance
 App Downtime: Measure how often the app is unavailable due to bugs, server issues, etc.
 Real-Time Tracking Performance: Efficiency and accuracy of the system in updating and sharing the location.
 Booking Speed: Time taken from ride request to confirmation.
 Payment System Reliability: Percentage of successful transactions (card payments, wallets) versus failed ones.

IJTSRD | Special Issue on Emerging Trends and Innovations in Web-Based Applications and Technologies Page 102