Page 604 - Emerging Trends and Innovations in Web-Based Applications and Technologies

International Journal of Trend in Scientific Research and Development (IJTSRD)
Special Issue on Emerging Trends and Innovations in Web-Based Applications and Technologies
Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470

Comprehensive Airline Booking Systems:
A Case Study of FlySmart

Diya Mandal , Vaishali Wankhede , Prof. Usha Kosharkar
1
2
3
1,2,3 Department of Science and Technology,
1,2 G H Raisoni Institute of Engineering and Technology, Nagpur, Maharashtra, India
3 G H Raisoni College of Engineering and Management, Nagpur, Maharashtra, India

ABSTRACT sophisticated technologies to simplify the processes,
This paper analyzes and discusses the designs, enhance customer experience, and maximize the
developments, and implementations of general airline effectiveness of airlines.
booking systems from the aspect of FlySmart, a small-sized
airline characterized by innovative thoughts on customer These significance in travel industry are as follows:
service. The findings are an insightful discussion of the The airline booking systems transform the travel industry.
systems architecture, strategy for integration of different They automate key processes like ticketing, check-ins, and
modules in the system, challenges encountered along the cancellations, which minimizes the burden on staff, reduces
errors, and makes processes more efficient. These systems
way, and future areas of improvement in the system.
Generally, this system analysis will depict best practices by make it possible for customers to book, manage reservations,
FlySmart's airlines. and get updates 24/7.

Dynamic pricing strategies can maximize the revenues of
KEYWORDS: Airline booking systems, FlySmart, Customer airlines. Integration with travel agencies and GDSs gives it a
service innovation, Challenges in airline systems, Future global dimension, thereby maximizing ticket sales and
improvements, airline operations visibility. Its cost reduction mechanism minimizes
interventions by humans, and it removes the need to print
I. INTRODUCTION tickets physically.
An airline booking system is a specific software application Real-time data and analytics will be available on booking
used to manage flight reservations and related travel trends, customer preferences, and the operational efficiency
services. It acts as a central hub for interaction between that support decision-making. The new systems are highly
airlines, travel agencies, and passengers to search for, book, scalable to absorb higher transaction volumes at peak times
and manage flight tickets. The latest systems incorporate without losing quality service.

Fig.(a)World map with flight routes Fig.(b)Bar chart displaying booking trends

Fig.(c)Real-time analysis and scalablity

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