Page 278 - Emerging Trends and Innovations in Web-Based Applications and Technologies

International Journal of Trend in Scientific Research and Development (IJTSRD)
Special Issue on Emerging Trends and Innovations in Web-Based Applications and Technologies
Available Online: www.ijtsrd.com e-ISSN: 2456 – 6470

Improving Auto Service Convenience: Exploring the

Impact of GarageLocator on Vehicle Maintenance

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Abhijeet Ukey , Prof. Shubhra Chinchmalatpure , Tanmay Chitnis ,
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Prof. Smita Muley , Prof. Usha Kosarkar
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1,2,3,4,5 Department of Science and Technology,
1,2,3,4,5 G H Raisoni College of Engineering and Management, Nagpur, Maharashtra, India

ABSTRACT such as transparent pricing and user reviews, GarageLocator
The convenience of vehicle maintenance plays a pivotal role simplifies the process of maintaining vehicles.
in enhancing customer satisfaction and fostering long-term This paper explores the role of GarageLocator in improving
relationships between automotive service providers and
their clients. This study explores the impact of auto service convenience and its broader implications for
vehicle maintenance. It investigates the platform's features,
GarageLocator, a technology-driven solution aimed at evaluates its effectiveness in addressing common pain
streamlining the process of locating and accessing nearby
auto service centers. The platform leverages geolocation points, and discusses its impact on both consumers and
service providers. By bridging the gap between demand and
services, real-time data analytics, and user-friendly supply in the auto service sector, GarageLocator has the
interfaces to connect vehicle owners with garages that best potential to redefine the maintenance experience and set
meet their needs based on proximity, availability, service
type, and customer reviews. By addressing common new standards for convenience and efficiency in the
challenges such as unavailability of services, long waiting automotive industry.
times, and lack of transparency in pricing, GarageLocator II. RELATED WORK
aims to simplify the maintenance process and improve The growing reliance on digital platforms has revolutionized
customer experience. The study examines user feedback the way consumers interact with service industries,
and operational data to assess the platform's effectiveness including automotive maintenance. Previous studies have
in reducing the time and effort required for routine highlighted the potential of technology to address
maintenance and emergency repairs. Furthermore, it inefficiencies in traditional service delivery models. For
discusses the potential economic benefits for garage instance, research on mobile applications in the automotive
owners and the broader implications for the automotive sector has demonstrated their ability to enhance user
service industry. Findings indicate that integrating such experience by integrating features such as geolocation,
technology enhances operational efficiency, improves service booking, and customer feedback. Applications like
service accessibility, and fosters a more customer-centric Waze and Google Maps, while not explicitly designed for
approach in vehicle maintenance. vehicle maintenance, have shown the value of real-time

navigation and geolocation in improving service accessibility.
Similarly, platforms such as Yelp and Carfax have provided
I. INTRODUCTION insights into customer preferences for transparency in
In today’s fast-paced world, the convenience and pricing and service quality.
accessibility of essential services significantly influence In the realm of dedicated automotive service tools,
consumer choices and satisfaction. Vehicle maintenance, a innovations like on-demand mechanic apps and vehicle
critical aspect of ensuring safety, performance, and longevity diagnostic platforms have streamlined the process of routine
of automobiles, is no exception. However, traditional maintenance and repairs. These systems often rely on big
methods of locating and engaging with auto service centers data analytics and user reviews to improve decision-making
often pose challenges for vehicle owners. Issues such as for consumers. Studies have also explored the role of
limited information about nearby garages, unclear pricing, customer-centric features, such as dynamic pricing and real-
long waiting times, and unavailability of preferred services time updates, in fostering trust and convenience. However,
can create frustration and deter timely maintenance. These gaps remain in fully integrating these features into a single
barriers not only inconvenience consumers but can also lead platform that caters to a diverse range of user needs.
to neglect of necessary vehicle upkeep, ultimately
compromising road safety and increasing long-term repair GarageLocator builds upon these advancements by offering
costs. an all-in-one solution tailored specifically for vehicle owners.
Unlike general-purpose applications, it combines the benefits
The advent of digital technologies presents an opportunity to of geolocation, service filtering, and user-driven
transform the landscape of auto service accessibility. recommendations into a single interface. This study aims to
GarageLocator, a cutting-edge application, seeks to address fill the existing research void by evaluating the unique
these challenges by providing a seamless platform for vehicle impact of such a dedicated platform on the accessibility and
owners to identify and connect with service providers that convenience of auto services, thereby contributing to the
best meet their requirements. Using real-time geolocation, broader discourse on digital transformation in the
advanced filtering options, and customer-centric features automotive industry.

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